Client Snapshot:
Carbo Medical Supplies is the importer and distributor for Carbo Deluxe disposable acupuncture needles in Canada since 1992. Their product line includes an array of clinical supplies including acupuncture needles, books, and herbal medicine.
The Challenge:
- Negotiating rates was time consuming and rates were inconsistent and expensive
- International shipping was an extremely tedious and time-consuming process, with much room for error
- Difficulty managing paperwork and invoicing as no organizational solution was put in place
The Solution:
After signing up with eShipper, Carbo was able to replace its stack of paperwork with an online shipping solution that managed itself. The company enjoyed eShipper’s multiple rates function, which allowed them to choose from a pool of highly competitive pre-negotiated rates from the largest carriers in the world with the click of a button. This also enabled the company to save significantly on International shipments. Carbo no longer has to keep track of the carriers they use for each shipment, as all payables through eShipper are streamlined into one invoice per month.
The Results:
After streamlining its business process using eShipper, Carbo Medical Supplies enjoyed a steady increase in productivity, as the company’s admin staff were able to process shipments much more efficiently and only needed to use one platform for all its shipping requirements. Carbo also saw a significant decrease in shipping costs, giving the company the competitive edge they needed to sell their products, especially to international markets.