Client Snapshot
Mato Toys is a quality manufacturer and distributor of radio controlled toys since 2001. In 2004, Mato Toys added to its line of products by entering into the radio controlled tank market. As a market leader in the radio controlled toy business, Mato Toys continues to please their customers with their related toys that consist of radio-controlled helicopters, tanks and related accessories.
The Challenge
The Solution
With eShipper, Mato Toys was able to enjoy negotiated rates from the most reputable national carriers and gave them the choice to compare cost and level of service. Mato Toys was also assigned a dedicated Customer Service Representative to take care of questions and resolve issues whenever they arose.
The Results
As a result of eShipper’s low courier rates, Mato Toys was able to save substantially on all its shipments to their customers. Having a dedicated rep assigned to their account has streamlined their shipping processes by allowing them to deal with just one person, and tremendously cut down their shipping time.
