How to Choose the Best Shipping Company for Your Business Needs 

KHALIL LADAK
KHALIL LADAK Mar 26, 2025 • read

Finding the Right Shipping Partner: A Game-Changer for Your Business 

Choosing the ideal shipping partner can make or break your business. Whether you're a small eCommerce store or a large enterprise, the right shipping carrier ensures your products reach customers efficiently while keeping costs manageable. In the Canada and North America market, businesses must navigate a complex network of transportation services, balancing delivery times, tracking services, and cost-effectiveness. 

In this guide, we'll explore the advantages of using shipping carriers, critical factors to consider, and how to choose the right shipping company that aligns with your business needs. 

Why a Reliable Shipping Company Matters  

The Canadian and North American eCommerce industry is booming, and a quality shipping company plays a vital role in ensuring smooth logistics. With the rise of online shopping, consumers expect fast delivery times, real-time tracking services, and seamless customer support. 

Partnering with a trusted shipping carrier helps businesses: 

  • Build customer trust 
  • Reduce shipping costs 
  • Improve supply chain efficiency 

10 Key Advantages of Using Shipping Carriers 

When you partner with a reputable shipping company, you gain numerous benefits that can help scale your business. Here are ten key advantages: 

  • Efficient Delivery Times – Meet customer expectations with on-time deliveries. 
  • Advanced Tracking Services – Ensure transparency with real-time tracking delivery options. 
  • Cost Savings – Reduce expenses with competitive LOS rates and bulk shipping discounts. 
  • International Shipping Capabilities – Expand your market by offering cross-border shipping. 
  • Customs Clearance Assistance – Simplify global trade with expert customs handling. 
  • Multi-Carrier Shipping Options – Balance speed and cost with Single Courier vs. Multi Courier strategies. 
  • Integrated Label Generation – Streamline order processing with automated label printing. 
  • Freight Transportation Services – Move large shipments with ease using specialized freight transportation. 
  • Reliable Customer Service – Access support when you need it most. 

Factors to Consider When Choosing a Shipping Carrier 

Selecting the right shipping carrier isn’t just about cost; it’s about finding a balance between price, speed, and service quality. Here are the top factors to consider: 

1. Level of Service (LOS) 

Assess the range of services offered. Do they provide standard, express, and same-day delivery options? 

2. Shipping Costs & LOS Rates 

Compare pricing structures, including flat rates, dimensional weight pricing, and additional fees. 

3. Tracking and Label Generation 

Look for a shipping partner with advanced tracking services and seamless label generation capabilities. 

4. Delivery Times 

Ensure the carrier can meet your delivery expectations, whether for local, national, or international shipping

5. International Shipping Capabilities 

If you plan to sell globally, your shipping company should provide customs clearance support and efficient freight transportation options. 

6. Customer Service 

Responsive and reliable support is essential for resolving issues quickly. 

7. Single Courier vs. Multi Courier 

Using multiple carriers can optimize cost and speed. Consider a hybrid approach for flexibility. 

8. 3PL & Warehouses Integration 

If outsourcing fulfillment, ensure the shipping carrier integrates with your 3PL & warehouses. 

How to Choose the Right Shipping Company for Your Business

Finding the right shipping company involves a strategic approach. Here’s a step-by-step guide: 

  • Analyze Your Shipping Needs – Determine volume, delivery locations, and service requirements. 
  • Compare Carriers for E-commerce – Research the best carriers for eCommerce and assess their reliability. 
  • Evaluate Pricing & Service Levels – Compare costs, LOS rates, and transit times. 
  • Check Customer Reviews – Look at feedback on reliability and service quality. 
  • Test the Service – Run a trial shipment to evaluate performance. 
  • Negotiate Rates – If you ship in bulk, negotiate better deals. 
  • Monitor Performance – Continuously assess the carrier’s reliability and customer support. 

By following these steps, you can confidently choose a quality shipping company that meets your business needs

Find Your Perfect Shipping Partner with eShipper 

Looking for a reliable shipping company that offers flexible transportation services, competitive LOS rates, and seamless tracking services? eShipper provides comprehensive freight transportation, label generation, and 3PL & warehouse integration to help your business scale effortlessly. 

Contact us today to find the ideal shipping partner for your business! 

FAQ: Everything You Need to Know About Shipping Carriers 

Do shipping carriers deliver to international destinations? 

Yes, many shipping carriers provide international shipping capabilities, including customs clearance and global logistics support. 

Is customs clearance important in shipping? 

Absolutely! Customs clearance ensures your shipments comply with international trade regulations, avoiding delays and penalties. 

How do I track my shipment with a shipping carrier?

Most carriers offer tracking delivery services that allow you to monitor shipments in real time using tracking numbers.

What’s the difference between an international and a domestic shipping company? 

An international shipping company provides cross-border logistics and customs support, while a domestic shipping company specializes in local or national deliveries. 

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