Shipping isn’t just a functional aspect of eCommerce—it’s a make-or-break moment in the customer journey. For many shoppers, the delivery experience
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Client Snapshot Falling in Love Gems is an online seller of fine gemstones and supplies. Through their Etsy store they offer a vast supply of over 150 natural gemstones. They also offer a variety of high quality crystal beads, hypoallergenic […]
Client Snapshot Mato Toys is a quality manufacturer and distributor of radio controlled toys since 2001. In 2004, Mato Toys added to its line of products by entering into the radio controlled tank market. As a market leader in the […]
Pew Research has reported that 72% of Americans have smartphones – as do 67% of Canadians. And we know that the average smartphone user touches their phone over 2,600 times a day. What does this tell us? Those of us […]
Labour Day began in Toronto, Canada in 1872, and then made its way to New York City. A parade of about 10,000 workers took the day off, without pay, to enjoy a concert, inspiring speeches and a simple picnic. It […]
Vendor management is a broad, yet growing, practice within small and mid-sized businesses. A strong vendor management system allows your organization to effectively manage costs as well as engage in temporary hiring and recruiting. If the idea of vendor management, […]
It’s time to pull out all the stops. Customer retention is as critical to an organization’s success as customer acquisition. Loyal return customers and their referrals can make up a large bulk of your revenue, so it only makes good […]
The push for convenience is unstoppable. Online shopping and ordering are becoming more prevalent and the transportation of packaged goods is growing exponentially. The good news is that public and private companies are becoming more environmentally aware, cutting down on […]
Let’s be real. Five years ago, you couldn’t maintain a successful freight management company or system without the right software. Shipping software is allowing companies around the globe to remain organized, improve efficiency, and minimize errors while pruning down many […]
It’s pretty easy to see that in the transportation and logistics industry, timing is paramount to success. In fact, some might argue that speed and efficiency are the most important factors to consider in this field. However, speed and efficiency […]
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