The Impact of Section 321 Revisions on Canadian Businesses: What You Need to Know

Section 321 reforms could affect businesses importing Chinese goods, impacting duty-free limits and compliance for shipments to the US.

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Holiday shipping
Why a Subscription Box is a Win/Win for Your Business and Customer

While The subscription box is a powerful eCommerce product. Customers fall in love with them, and businesses do too. Here are a few reasons why: The business side of the win/win Subscription boxes provide businesses with reliable income, which allows […]

Sarah Kermalli
Sarah Kermalli Jun 23, 2017 • 4 min read
Courier Services
How to Create SMART Goals for Your Customer Journey Map

Does your company offer an outstanding customer experience, consistently? The customer of the Internet age wants a seamless, feel-good experience every time they interact with your company, and if they do not get it, they will move on. In fact, […]

Noor blog author
Noor AI Abid Jun 22, 2017 • 4 min read
eo
Differentiating Your Customer Service Strategy from Your Competitors

To be truly great at what you do you have to be true to yourself. If you are a writer, and you slide your laptop onto a table in a café and start to type, mimicking the voice of that […]

Sarah Kermalli
Sarah Kermalli Jun 14, 2017 • 4 min read
Shipping Company
Is Your Customer Service Strategy On Point?

Can you remember the last time you were thrilled with customer service? How about the last time you were deeply disappointed by a brand? If you are like most people, you linger longer over bad customer service experiences, and share […]

Sarah Kermalli
Sarah Kermalli Jun 12, 2017 • 4 min read
Shipping Company
Makeover Your Beauty Subscription Box Business with These Tips – eShipper

With the market’s expanding need for personalization and convenience, subscription boxes are becoming increasingly popular; there are hundreds of boxes listed at CrateJoy, from Say It with a Sock, which contains awesome socks for young children, to Enjoy Leggings for […]

Imran Kermalli
Imran Kermalli Jun 08, 2017 • 5 min read
LTL freight
How TriHQ started saving 20% on LTL shipments with eShipper

Client Snapshot Established in 1971 as Hose Headquarters Limited, TriHQ has evolved into a total solution for motion and control technology products. TriHQ delivers in three core areas of business: Fluid Power Services, Hose Headquarters and Parker Store. They achieved […]

Sarah Kermalli
Sarah Kermalli Jun 08, 2017 • 2 min read
Shipping Services
Carbo Trading

Client Snapshot: Carbo Medical Supplies is the importer and distributor for Carbo Deluxe disposable acupuncture needles in Canada since 1992. Their product line includes an array of clinical supplies including acupuncture needles, books, and herbal medicine. The Challenge: Negotiating rates was […]

Sarah Kermalli
Sarah Kermalli Jun 07, 2017 • 2 min read
eCommerce Solutions
Track the Customer Experience In Your eCommerce Business Without a Spy

You probably pretended to be a spy as a child, sneaking around your house, trying not to be seen, while taking notes on the activities of a suspicious sibling or parent. Maybe you learned that your sister the vegetarian ate […]

Sarah Kermalli
Sarah Kermalli Jun 07, 2017 • 4 min read
Shipping services
Marketing Tips for Your Food Subscription Boxes

You’ve done it. You have translated your love for cooking natural seasonal foods into a food subscription box business. But orders for your outstanding subscription boxes have been trickling in, and you are far below the goalposts you set for […]

Sarah Kermalli
Sarah Kermalli Jun 02, 2017 • 4 min read