The Impact of Section 321 Revisions on Canadian Businesses: What You Need to Know

Section 321 reforms could affect businesses importing Chinese goods, impacting duty-free limits and compliance for shipments to the US.

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Shipping Company
Why Your Business Needs a CRM (Hint: It Makes You Smart)

CRM software makes you look smart. It helps you grow. It nurtures your leads. It inspires good habits. Do you need more arguments in favor of why your business needs a CRM, short for customer relationship management? The New Year […]

Imran Kermalli
Imran Kermalli Jan 01, 2017 • 3 min read
eo
Give Your Customer Service Team a Leg Up: Developing Buyer Personas

You may have heard about buyer personas, perhaps in reading about how to help your customer service team meet their goals. But have you had trouble developing buyer personas and presening them to your customer service team? If you haven’t […]

Sarah Kermalli
Sarah Kermalli Jan 01, 2017 • 4 min read
Courier Services
What you need to get the best courier rates in Canada

As we approach the end of 2016, it’s time to take a good look at how you secure the best courier rates in Canada. It’s not hard. We promise. First of all, you may need to put some old practices […]

Mo datoo
Mo Datoo Dec 27, 2016 • 4 min read
Postal service
Spending Too Much on Small-Package Shipping? SmartePost Can Help

We know you’re smart. Now you can get even smarter and grow your business, all at the same time. This is where SmartePost enters the picture. SmartePost is here for your peace of mind. It keeps you focused on what […]

Imran Kermalli
Imran Kermalli Dec 22, 2016 • 4 min read
holiday shipping in Canada
Shipping in Canada this holiday season? Here’s what you should know

Our holiday gifts were barely opened last year before the major carriers began planning for this season’s gigantic logistical undertaking. By the time 2017 arrives, millions of parcels will have crisscrossed Canada to reach their happy recipients. Couriers like FedEx, […]

Imran Kermalli
Imran Kermalli Dec 17, 2016 • 3 min read
Multichannel Ecommerce
An E-Commerce Returns Process as Good as Pie? Cue the Key Ingredients

Not all gifts are homeruns. But statistics show customers will work up a taste for your business if you handle returns like a pro. Shoppers will increase their spending by as much as 58 to 357 percent over a 2-year-period […]

Mo datoo
Mo Datoo Dec 15, 2016 • 3 min read
ecom
Begin Your Search For the Best E-commerce Software by Reading This

When searching for the ideal e-commerce software, think of your favorite pair of jeans. They are attractive yet comfortable. They make you look and feel your best. They put you at ease while catching the attention of others. And that […]

Imran Kermalli
Imran Kermalli Dec 13, 2016 • 3 min read
shipping company
To nail holiday shipping, think like an investor

Don’t put all your eggs in one basket. That good-old saying should fit your holiday shipping strategy like hand in glove (another useful idiom!). In other words, beware of relying on a single courier for all your shipping needs. Just like […]

Sarah Kermalli
Sarah Kermalli Dec 08, 2016 • 4 min read
holiday shipping
Why Thinking Out of the Box Could Make You a Photo Contest Winner

Channel your inner photographer for a chance to share your company story with thousands of people around the world. Here’s what we’re talking about: eShipper is hosting an “Out of the Box” photo contest for our customers. (Not a customer […]

Mo datoo
Mo Datoo Dec 06, 2016 • 3 min read