CRM software makes you look smart. It helps you grow. It nurtures your leads. It inspires good habits. Do you need more arguments in favor of why your business needs a CRM, short for customer relationship management? The New Year […]
You may have heard about buyer personas, perhaps in reading about how to help your customer service team meet their goals. But have you had trouble developing buyer personas and presening them to your customer service team? If you haven’t […]
As we approach the end of 2016, it’s time to take a good look at how you secure the best courier rates in Canada. It’s not hard. We promise. First of all, you may need to put some old practices […]
We know you’re smart. Now you can get even smarter and grow your business, all at the same time. This is where SmartePost enters the picture. SmartePost is here for your peace of mind. It keeps you focused on what […]
Our holiday gifts were barely opened last year before the major carriers began planning for this season’s gigantic logistical undertaking. By the time 2017 arrives, millions of parcels will have crisscrossed Canada to reach their happy recipients. Couriers like FedEx, […]
Not all gifts are homeruns. But statistics show customers will work up a taste for your business if you handle returns like a pro. Shoppers will increase their spending by as much as 58 to 357 percent over a 2-year-period […]
When searching for the ideal e-commerce software, think of your favorite pair of jeans. They are attractive yet comfortable. They make you look and feel your best. They put you at ease while catching the attention of others. And that […]
Don’t put all your eggs in one basket. That good-old saying should fit your holiday shipping strategy like hand in glove (another useful idiom!). In other words, beware of relying on a single courier for all your shipping needs. Just like […]
Channel your inner photographer for a chance to share your company story with thousands of people around the world. Here’s what we’re talking about: eShipper is hosting an “Out of the Box” photo contest for our customers. (Not a customer […]