Successful entrepreneur and writer Derek Sivers has inspired the world of business with his creativity and ability to connect with others. To Sivers, “Customer service is the new marketing.” And since so much is digital, it’s eCustomer service, we’re really […]
Awareness is key in every aspect of life and business. Selecting and maintaining the right shipping service for your business is no exception. With technology forever updating, it can be tricky finding the most affordable and efficient vendor to complement […]
Efficiency is everything. In an age where everyone wants to have things at their door immediately, online businesses are king. The survival of your online business, however, depends on your ability to run it efficiently and all the factors that contribute to that. […]
Building an online brand for your eCommerce website is not easy. In the past, companies would simply produce a website showcasing their product(s), optimize it and then rely on search engines to do the rest. Today, this model is no longer effective. The problem […]
With Amazon Prime on the rise, it’s getting increasingly difficult for other online business to get their products out there. With technology advancing at such a rapid pace, instant gratification is beginning to become an expectation, and Amazon’s two-day shipping enables it to dominate the […]
Small businesses are an integral part of every economy. In the United States alone, they make up 99.7% of US employer firms. SMBs may not generate as much money as large corporations, but their size allows them to adapt quickly, impact local […]
The average grocery store customer likely appreciates their favorite cereal brand’s effort in “going green” with more immediacy than the supply chain infrastructure which delivered the box to the shelf. Yet sustainable logistics will play an enormous role in securing the […]
You may be one of thousands of small business owners wanting to get in on the eCommerce action by launching your online store. Predicted to reach sales around $491 billion by 2018 in the US alone, eCommerce businesses sell a variety of physical […]
Market trends eventually become market expectations. Fast delivery, for instance, was once a trend but now customers expect goods in a matter of days, if not hours. What follows are three eCommerce trends that customers do not expect, yet. Watch them […]