As the end of 2024 draws near, the holiday season promises a high-stakes, fast-paced shopping period. This year, however, businesses are
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Not all gifts are homeruns. But statistics show customers will work up a taste for your business if you handle returns like a pro. Shoppers will increase their spending by as much as 58 to 357 percent over a 2-year-period […]
When searching for the ideal e-commerce software, think of your favorite pair of jeans. They are attractive yet comfortable. They make you look and feel your best. They put you at ease while catching the attention of others. And that […]
Don’t put all your eggs in one basket. That good-old saying should fit your holiday shipping strategy like hand in glove (another useful idiom!). In other words, beware of relying on a single courier for all your shipping needs. Just like […]
Channel your inner photographer for a chance to share your company story with thousands of people around the world. Here’s what we’re talking about: eShipper is hosting an “Out of the Box” photo contest for our customers. (Not a customer […]
As much as we all wish every online order would make the day of our customers, we sometimes have to face the fact that it just didn’t work out. Around the holidays, when certain surprises are bound to fall flat, […]
Have you ever placed a customer service call only to be put on hold for an eternity or transferred to an endless string of unhelpful representatives? We feel your frustration. If the call in question is about a package that […]
One third of consumers spent more than half of their holiday shopping budget online in 2015, according to the National Retail Federation. With back-to-back shopping bonanzas following Thanksgiving – Black Friday and Small Business Saturday – Cyber Monday drives home […]
There’s nothing small about Small Business Saturday. The shopping holiday, tucked between Black Friday and Cyber Monday, hit record sales last year when shoppers spent $16.2 billion at independent retailers and restaurants, an 8 percent increase over 2014. And you […]
Our holiday gifts were barely opened last year before the major carriers began planning for this season’s gigantic logistical undertaking. By the time 2017 arrives, millions of parcels will have crisscrossed Canada to reach their happy recipients. Couriers like FedEx, […]
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