It has been a great ride. From the first Tuesday in January to the last Thursday of the year, eShipper has published a steady stream of helpful tips and useful insights into the art of shipping (if we may say […]
As much as we all wish every online order would make the day of our customers, we sometimes have to face the fact that it just didn’t work out. Around the holidays, when certain surprises are bound to fall flat, […]
One third of consumers spent more than half of their holiday shopping budget online in 2015, according to the National Retail Federation. With back-to-back shopping bonanzas following Thanksgiving – Black Friday and Small Business Saturday – Cyber Monday drives home […]
There’s nothing small about Small Business Saturday. The shopping holiday, tucked between Black Friday and Cyber Monday, hit record sales last year when shoppers spent $16.2 billion at independent retailers and restaurants, an 8 percent increase over 2014. And you […]
If the stress of getting your discounts and inventory ready for Black Friday is driving you mad, here’s some news that will help you breathe: Consumers are not as into it as you might think. Although the National Retail Federation […]
With the holiday season around the corner, shoppers are gearing up to spend generously during the sales, making it the most profitable time for retail businesses. For retailers both online and offline, an average of 20% of annual revenue is […]
For most of us, an online store that declares it doesn’t accept returns is a no-go. Perhaps we could possibly change our minds if the product is incredibly valuable to us and it feels like we can hardly live without […]
Some of us may balk when we see holiday decorations for sale in October, but we also know businesses do it for a reason – it works. Last year, holiday sales amounted to as much as $626 billion, a 3 […]
Have you ever placed a customer service call only to be put on hold for an eternity or transferred to an endless string of unhelpful representatives? We feel your frustration. If the call in question is about a package that […]