Our holiday gifts were barely opened last year before the major carriers began planning for this season’s gigantic logistical undertaking. By the time 2017 arrives, millions of parcels will have crisscrossed Canada to reach their happy recipients. Couriers like FedEx, […]
Black Friday, Cyber Monday and the insanity that always goes along with the holiday season is just around the corner. Even though the holiday shopping season is fairly short, it’s extremely lucrative. American businesses have reported that between Black Friday and […]
If the stress of getting your discounts and inventory ready for Black Friday is driving you mad, here’s some news that will help you breathe: Consumers are not as into it as you might think. Although the National Retail Federation […]
With the holiday season around the corner, shoppers are gearing up to spend generously during the sales, making it the most profitable time for retail businesses. For retailers both online and offline, an average of 20% of annual revenue is […]
For most of us, an online store that declares it doesn’t accept returns is a no-go. Perhaps we could possibly change our minds if the product is incredibly valuable to us and it feels like we can hardly live without […]
Some of us may balk when we see holiday decorations for sale in October, but we also know businesses do it for a reason – it works. Last year, holiday sales amounted to as much as $626 billion, a 3 […]
Have you ever placed a customer service call only to be put on hold for an eternity or transferred to an endless string of unhelpful representatives? We feel your frustration. If the call in question is about a package that […]
If drone delivery is the future, free shipping is the new normal. Customers have grown so accustomed to receiving their online orders for free that they hardly view it as a perk. Although a lot of emphasis has been placed […]
Bad online reviews are as inevitable as the occasional rain shower. If you spend time outside, you will eventually get rained on. Mistakes happen and even when you’re having a flawless day, you can always count on someone to give […]