Navigating U.S. Tariff Changes: What eCommerce Sellers Need to Know

U.S. tariff changes are impacting global sellers. Learn the latest updates and how to adapt with fulfillment strategies and support from

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White Glove Service
How You Handle The Online Returns Process Like A Pro

As much as we all wish every online order would make the day of our customers, we sometimes have to face the fact that it just didn’t work out. Around the holidays, when certain surprises are bound to fall flat, […]

Sarah Kermalli blog author
Sarah Kermalli Dec 01, 2016 • 4 min read
Courier Services
Why you need a shipper who treats you like gold

Have you ever placed a customer service call only to be put on hold for an eternity or transferred to an endless string of unhelpful representatives? We feel your frustration. If the call in question is about a package that […]

Imran Kermalli
Imran Kermalli Nov 29, 2016 • 4 min read
eCommerce Solutions
5 Questions to Find Out If Your Are prepared for Cyber Monday

One third of consumers spent more than half of their holiday shopping budget online in 2015, according to the National Retail Federation. With back-to-back shopping bonanzas following Thanksgiving – Black Friday and Small Business Saturday – Cyber Monday drives home […]

Mo Datoo
Mo Datoo Nov 24, 2016 • 4 min read
ltl shipping
Last-minute tips to get ready for Small Business Saturday

There’s nothing small about Small Business Saturday. The shopping holiday, tucked between Black Friday and Cyber Monday, hit record sales last year when shoppers spent $16.2 billion at independent retailers and restaurants, an 8 percent increase over 2014. And you […]

Sarah Kermalli blog author
Sarah Kermalli Nov 22, 2016 • 3 min read
holiday shipping in Canada
Shipping in Canada this holiday season? Here’s what you should know

Our holiday gifts were barely opened last year before the major carriers began planning for this season’s gigantic logistical undertaking. By the time 2017 arrives, millions of parcels will have crisscrossed Canada to reach their happy recipients. Couriers like FedEx, […]

Imran Kermalli
Imran Kermalli Nov 17, 2016 • 3 min read
shipping company
Why retailers don’t necessarily need to sweat Black Friday sales

If the stress of getting your discounts and inventory ready for Black Friday is driving you mad, here’s some news that will help you breathe: Consumers are not as into it as you might think. Although the National Retail Federation […]

Mo Datoo
Mo Datoo Nov 15, 2016 • 4 min read
Shipping Services
5 Shipping Strategies to Cut Costs This Holiday Season

With the holiday season around the corner, shoppers are gearing up to spend generously during the sales, making it the most profitable time for retail businesses. For retailers both online and offline, an average of 20% of annual revenue is […]

Imran Kermalli
Imran Kermalli Nov 13, 2016 • 5 min read
Shipping Company
Why the Road to Customer Loyalty is Paved With Free Returns – eShipper

For most of us, an online store that declares it doesn’t accept returns is a no-go. Perhaps we could possibly change our minds if the product is incredibly valuable to us and it feels like we can hardly live without […]

Sarah Kermalli blog author
Sarah Kermalli Nov 10, 2016 • 3 min read
Holiday shipping
If You Should Focus On Anything To Boost Holiday Sales,This Is It

Some of us may balk when we see holiday decorations for sale in October, but we also know businesses do it for a reason – it works. Last year, holiday sales amounted to as much as $626 billion, a 3 […]

Mo Datoo
Mo Datoo Nov 03, 2016 • 4 min read