What is Expedited Shipping? The Comprehensive Guide
Jun 06, 2024 •
read
If there’s one undeniable fact we can learn from the popularity of Amazon Prime, it’s that customers want their online orders to be shipped and delivered to their door as quickly as possible. What was once a want has become an expectation. It’s what experts call the ‘Amazon effect’; with over 200 million members, Amazon Prime has redefined the online shopping experience, leading consumers to seek out 2-day or next-day delivery wherever they shop.
That’s why eCommerce businesses looking to stay ahead need to focus on speeding up their shipping times; in doing so, they’ll be able to keep up with demand for same-day and next-day delivery and meet customer expectations. In a crowded digital marketplace, this can set your business apart from the rest and be the key to winning your customers’ loyalty.
In this article, we’ll break down the benefits of expedited shipping and how your business can offer fast shipping options without breaking the bank.
What is Expedited Shipping?
Expedited shipping is an accelerated shipping method that gets customers their orders quickly. Usually, standard shipping takes a few days to a week, but expedited shipping delivers in one to three days, or even on the same day depending on the carrier and service level.
Expedited Shipping vs. Other Fulfillment Options
Standard Shipping
: It is usually the most economical option, however, delivery times can range from a few days to over a week.
Overnight Shipping
: This is a step beyond expedited, guaranteeing delivery on the next business day.
Two-Day Shipping
: This is a popular option with major retailers, offering a balance between speed and cost.
Benefits of Expedited Shipping Options
Fast shipping options not only keep customers happy but also give eCommerce platforms a sharp competitive edge. Here are the main benefits to keep in mind:
Increased Customer Satisfaction
Quick delivery times not only please customers but also boost the overall enjoyment of their shopping journey. When customers know they can rely on fast shipping, they are more likely to return for future purchases.
Competitive Edge
Many eCommerce stores offer standard shipping, but those that provide expedited options can set themselves apart from the rest. Often, the deciding factor for customers picking a retailer comes down to small but critical details.
Reduced Cart Abandonment
Long delivery times are a common reason for cart abandonment. Offering fast shipping options might just be the nudge customers need to confirm their shopping carts.
Many customers shop at the last minute, especially during holidays. Expedited shipping options cater to these customers as well, making it easy for them to finish checking out knowing they’ll receive their order on time.
Increased Sales
Customers often increase their order size to qualify for expedited shipping. For example, you can offer free expedited shipping on orders over a certain amount, incentivizing larger purchases – as a result, you can expect to see a boost in overall order size.
Brand Perception
Offering expedited shipping can elevate your brand's perception as a premium service provider. Customers associate swift deliveries with superior service; this connection elevates how they see and talk about your company.
Consistently delivering products quickly can also build trust with your customers. They will know they can rely on your store for timely deliveries, making them more likely to recommend your store to others.
Operational Efficiency
Implementing expedited shipping often requires optimizing your logistics and inventory management. Imagine smoother operations boosting your business’s performance in the long haul.
Advanced logistics technology doesn't just speed up shipping; it transforms how the rest of your business operates too.
Market Trends
As previously stated, eCommerce retailers such as Amazon have raised the bar in terms of delivery expectations. By offering your customers expedited shipping options, you’re aligning yourself with today’s market and consumer behaviour.
As people increasingly expect quick deliveries, having expedited shipping could really set your company apart and draw in crowds online.
Embrace fast shipping options and feel the benefits! From enhanced customer satisfaction to a boost in sales; this strategy is the perfect recipe for consistent success for your eCommerce business.
Expedited Canadian Shipping and International Shipping Solutions from Major Carriers
Here are some Canadian carriers that offer express delivery services as well as international shipping solutions, and what that service exactly means:
Canada Post
Xpresspost
: Offers next-day and 2-day delivery options within Canada.
Priority
: Ensures next-day delivery in most urban areas.
Xpresspost International
: Provides fast delivery to international destinations, typically within 2-7 business days.
Purolator
Purolator Express
: Provides next-day delivery within Canada.
Purolator Express 9AM
: Guarantees delivery by 9 AM on the next business day.
Purolator Express International
: Offers expedited delivery to international destinations, within 2 business days.
UPS Canada
UPS Express
: Next business day delivery.
UPS Worldwide Express
: Expedited international shipping, with delivery times typically within 1-3 business days, depending on the destination.
FedEx Canada
FedEx Priority Overnight
: Next business day delivery by 10:30 AM to most locations in Canada.
FedEx Standard Overnight
: Next business day delivery by the end of the day within Canada.
FedEx International Priority
: Fast international delivery, usually within 1-3 business days.
DHL
DHL Express Worldwide
: Reliable international
How to Provide Expedited Shipping Options to Your Customers
There are many ways to offer expedited shipping options to your customers that minimize costs, from distributed inventory to optimizing last mile delivery. Here’s a detailed look at how you can provide expedited shipping to your customers:
1. Distributed Inventory
By storing inventory in multiple locations closer to your customers, you can reduce shipping times significantly. For instance, if your customer base is spread across the country, having warehouses on both the east and west coasts can speed up delivery. Utilize regional fulfillment centers to handle local orders quickly—this not only speeds up delivery but also reduces shipping costs.
Inventory Management: Use data analytics to predict where demand will be highest and position inventory accordingly. This ensures that popular items are always in stock at the nearest warehouse. Additionally, you should regularly balance stock levels across warehouses to avoid shortages in any single location.
2. Limit Your Express Delivery Range
Offer express delivery services within a certain radius around your warehouses or fulfillment centers. This can be particularly effective in urban areas where high demand can justify the cost.
Provide different levels of expedited shipping based on distance, such as same-day delivery within 20 miles, next-day delivery within 50 miles, etc.
3. Set a Minimum Order Threshold
Set a minimum order value that qualifies customers for free express delivery services. This not only increases the average order value but also justifies the cost of faster delivery.
Encourage customers to bundle purchases to meet the minimum spend. For example, "Add $20 more to your cart to qualify for free expedited shipping."
You could also create loyalty programs where members get free expedited shipping on all orders over a certain amount. This can increase customer retention and repeat purchases. During peak shopping seasons, offer temporary promotions on expedited shipping for higher minimum spends.
4. Optimizing Last Mile Delivery
Partner with crowdsourced delivery services like UberRUSH or Postmates, or trust a reliable 3PL for last-mile deliveries. These services can provide quick and flexible delivery options. You could also use local courier companies that specialize in expedited deliveries within specific areas.
5. Shop Around with Different Carriers
Regularly compare rates and services from multiple carriers to find the best deals for expedited shipping. Focus on three key aspects: speedy delivery timescales that fit your schedule, trustworthy business practices, and attentive assistance.
Negotiate contracts with carriers for better rates on expedited services, keeping in mind that high shipping volumes can often help to secure discounts.
You can also use different carriers for different regions or types of shipments, as this guarantees a perfect blend of cost and service every time.
6. Partnering with a 3PL: eShipper
Partnering with a 3PL like us here at eShipper can streamline your logistics operations. From secure storage facilities to meticulous tracking of goods and swift delivery options—we handle it all!
3PLs like eShipper often have established relationships with carriers and can negotiate better rates, passing the savings on to you. With our innovative solutions that mesh perfectly with any eCommerce system, managing inventory and automating the shipping process is a breeze—plus, you’re able to track everything in real-time.
Conclusion
Expedited shipping is no longer a luxury but a necessity in the modern eCommerce environment.
Whether it’s through distributed inventory, optimizing last-mile delivery, or utilizing a 3PL like eShipper, offering expedited shipping can significantly enhance your business operations and customer satisfaction. Reach out to us today and let’s keep up with the Amazon effect together!
Frequently Asking Questions (FAQ)
A: Yes, SKU numbers can be used across multiple sales channels, including eCommerce platforms, brick-and-mortar stores, with logistics providers, and third-party marketplaces.
However, it's essential to maintain consistency and synchronization across all channels to avoid inventory discrepancies and fulfillment errors. By integrating inventory management systems and utilizing centralized SKU databases, businesses can ensure seamless cross-channel operations and enhance overall efficiency.
Q: What is expedited shipping?
A: Expedited shipping speeds past the regular delivery times, often ensuring your package arrives in just one to three days.
Q: How does expedited shipping differ from standard shipping?
A: Standard shipping is usually more economical but slower, taking several days to a week. Expedited shipping offers significantly faster delivery, often within one to three days.
Q: Why should I offer expedited shipping?
A: Speeding up your shipping can boost customer happiness, cut down on shoppers leaving their carts full but not purchased, and edge out your competition.
Q: Which carriers in Canada offer expedited shipping?
A: Major carriers in Canada offering expedited shipping include Canada Post, Purolator, UPS Canada, and FedEx Canada.
Q: How can I offer expedited shipping to my customers?
A: You can offer expedited shipping by using distributed inventory, limiting your express delivery range, setting a minimum spend, optimizing last mile delivery, shopping around with different carriers, and partnering with a 3PL like eShipper.
FAQ Section
Get the inside
scoop.
We'll send more eCommerce insights, tips, and inspiration straight to your inbox.
Stay updated with us
Your email will be used to send you on the latest news, shipping & feature updates.
Key Strategies to Elevate the eCommerce Customer Experience
Is turning prospects into brand advocates a top priority for your business in 2022? Join us
for a power-packed discussion on taking control of the customer experience.
